Step 1 - Take note of your current IP address
In your browser, go to https://ipinfo.io
You will see your current IP address, along with information about your IP address (location, ISP, DNS, etc.)
Step 2 - Login to your user dashboard and find your proxies
Login to your user dashboard here: https://www.proxyrack.com/access/login
Once you are logged in, hover over “Your Active Products” and select the proxies you would like to use.
Once the page is loaded, you will see your username and password (API key) at the top of the page. Please note that you need to use this password (API key) to authenticate with your proxies. Do not use your login password, as this will not work.
Continue to scroll down the page where you will find the server IP addresses (DNS) and port numbers for your proxies. These are what you use to connect to the proxy server, which will then assign you to an external IP address. These server IP addresses (DNS) and port numbers will not change. Once you are connected to the proxy server, the server will handle all rotation of your IPs for you.
Note that, for all proxies besides Private Unmetered Residential proxies, you will have the option to use either random or sticky ports. You can read more about the difference between random and sticky ports here: https://help.proxyrack.com/en/articles/5826801-random-vs-sticky-ports
Your use case will determine whether you need to use a random or a sticky port.
Step 3 - Understanding your user dashboard
Your user dashboard will allow you to see your current thread limit for your subscription to the following proxies:
Unmetered Residential
USA Rotating Datacenter
Global Rotating Datacenter
If you are using Private Unmetered Residential proxies, your product dashboard will allow you to see your current bandwidth and thread usage.
If you are using Premium Residential proxies, your product dashboard will allow you to see your monthly bandwidth/data for your subscription as well as how much data you have used. The graph will show you your data usage day by day.
Step 4 - Set up your proxies
You can configure your proxies in any browser, application, or code that allows for proxy configuration. In this guide, we’ll walk through how to set up your proxies in Mozilla Firefox:
Launch the Mozilla Firefox web browser.
Navigate to Menu and click on Options.
Scroll down and click on Network Settings.
Tick the “Manual proxy configuration” checkbox
Enter your proxy server information (IP Address and Port Number - copied either from your Random or Sticky ports discussed above.)
Then, tick the “Use this proxy server for FTP and HTTPS" box.
Repeat for SOCKS
Firefox will ask you for your username and password (API key) when you try to access a website. Enter in the username and password found in your user dashboard when Firefox prompts you to do so.
You can also find video tutorials for setting up your proxies with different browsers and applications:
Firefox Configuration: https://youtu.be/SyXA4pDRiRU
Chrome Configuration: https://youtu.be/YgiZdFc3NNw
Application Configuration: https://youtu.be/3pEZz7pfpJY
Mac System-Wide Configuration: https://youtu.be/r6NoT4HHxIc
Windows System-Wide Configuration: https://youtu.be/hClbQ3n6fqc
If you need your proxies to be in a specific country, you can follow our guide on geo-targeting: https://help.proxyrack.com/en/articles/5821356-geo-targeting
If you want to authenticate with your IP address rather than your username and password, you can follow our guide on IP whitelisting: https://help.proxyrack.com/en/articles/5821332-authentication-and-ip-whitelisting
Please reference the screenshots below for the correct configuration of the proxies in Firefox.
Unmetered Residential:
Please note: Unmetered Residential proxies are no longer available for purchase. Existing subscriptions will continue to work, however.
Private Unmetered Residential:
Premium Residential:
USA Rotating Datacenter:
Global Rotating Datacenter:
Static USA Datacenter:
Step 4 - Check that you have successfully connected to your proxies
To check that your proxies are working, go to https://ipinfo.io in Firefox.
You should now see the proxy IP address rather than your real IP address that you saw earlier.