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User Dashboard Walkthrough

A detailed walkthrough of all of the features in your user dashboard.

Proxyrack avatar
Written by Proxyrack
Updated over 3 weeks ago

Our dashboard is designed to give you quick access to all available proxy services, their statuses, and tools. Below is a breakdown of each section to help you get started.

System Status

At the very top, you’ll see the system status indicator.

  • System Operational: Everything is running smoothly.

  • 🛠️ If there’s maintenance or downtime, it will be displayed here so you can stay informed.

Navigation Menu (Left Sidebar)

The sidebar organizes all services and tools by category:

  • Residential Proxies:

    • Premium Residential: High-quality IPs from real devices, billed per GB.

    • Private Unmetered Residential: Dedicated ports with unlimited traffic, billed per port.

    • Unmetered Residential: Shared access with unlimited traffic, billed per thread.

  • Datacenter Proxies:

    • USA Rotating Datacenter: Rotating IPs from US-based datacenters, billed per thread.

    • Global Rotating Datacenter: Rotating IPs worldwide, billed per thread.

    • Static USA Datacenter: Fixed US IPs, billed per port.

  • Mobile Proxies:

    • Mobile Proxies: IPs from mobile networks, billed per GB.

    • Create Your Own: allows you to build a custom mobile proxy using an android device.

  • Tools:

    • Backlink Reward Program: Earn rewards by helping Proxyrack with backlinks.

    • Become a Peer: Share unused bandwidth to earn credits.

  • Support & Feedback:

    • Any Suggestions?: Share your ideas for improvements.

    • Help & Articles: Direct access to our knowledge base.

Service Dashboard (Main Panel)

The main panel shows all available proxy products grouped by category (Residential, Datacenter, Mobile).

  • Each card displays the status (Active/Expired), pricing model (per GB, per thread, per port), and a quick “View” button to manage the service.

  • Some products also show a “Buy” button if you need to activate or purchase them.

  • The “What’s included?” link opens details about each plan so you know exactly what’s covered.

Tabs: Proxies & Web Scraper API

At the top of the service dashboard, you can switch between:

  • Proxies: All proxy service options.

  • Web Scraper API: Dedicated scraping solution (coming soon).

Using the Profile Menu

In the bottom-left corner of your Proxyrack dashboard, you’ll find the Profile Menu, which provides quick access to essential account functions.

Theme Switch (Light/Dark Mode)

  • Toggle between light mode and dark mode depending on your preference.

  • The switch is represented by a sun (light) and moon (dark) icon.

Account Settings

  • Direct link to the Account Settings page.

  • From here, you can manage your profile details, billing information, notifications, passwords, and sub-users.

Sign Out

  • Safely log out of your account with a single click.

  • Recommended when accessing your account from a shared or public device.

User Information

  • Displays your email address associated with the account.

  • The initials icon (e.g., UT) represents your name or username.

Managing Your Account Settings

The Account Settings section allows you to manage your personal information, billing details, and preferences. Keeping this information up to date ensures smooth communication, accurate billing, and compliance where necessary.

About Tab

This is where you can update your general account details:

  • Username
    Your unique identifier on the platform. This field is automatically generated and cannot be changed.

  • Email
    The primary email address linked to your account. All notifications, invoices, and support communications will be sent here.

  • First & Last Name
    Your personal or company contact name. This helps us identify you in our system and invoices.

  • Timezone
    Select your local timezone so reports, activity logs, and schedules are displayed correctly for you.

  • VAT Number (Optional)
    If applicable, enter your VAT number for tax compliance on invoices.

  • Address Information

    • Country: Select your country of residence or business registration.

    • City, State, Street, Postal Code: Provide accurate billing details for invoicing and verification purposes.

📌 Tip: Accurate address information ensures invoices meet tax requirements, especially for businesses.

  • Save
    After making changes, click Save to update your account details.

Password Tab

In this section, you can update your account password to keep your information secure.

  • Old password: Enter your current password.

  • New password: Type in a new password that meets security requirements.

  • Confirm new password: Re-enter the new password to make sure there are no typos.

Notifications Tab

Here you can control which email notifications you receive from us.

  • Newsletters: Stay up to date with the latest updates and news from Proxyrack.

  • Bandwidth limit exceeded: Get an alert when your account reaches its bandwidth limit.

  • Blacklisted host access attempt: Receive an email if someone tries to access a blacklisted resource.

Billing Verification Tab

Once your account is verified, you’ll see a confirmation message.

  • KYC Verified: If you see this message, it means your account has successfully passed the identity and billing verification process.

Payments Tab

Here you can:

  • View your active subscriptions and billing cycle.

  • Download past invoices for your records.

This section is especially useful if you need receipts for accounting or want to keep payment details up to date.

Sub-Users Tab

The Sub-Users tab allows you to share access with your team while keeping overall account control. You can:

  • Add or remove sub-users at any time.

  • Monitor usage per sub-user for better management.

This makes it easy to collaborate securely without sharing your main login details.

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