You can manually request and process your refund through your user dashboard.
Step 1
Click "cancel or refund" link that is next to your active subscription
Step 2
Confirm you want to process your cancellation
Step 3
Fill out our quick exit survey.
Step 4
You will see a confirmation showing you that your subscription has been successfully cancelled
Step 5
If you have a valid reason for a refund, you can then click "Refund My Transaction" to send the request to our support team.
You will also receive an email confirming your cancellation and refund