Frequently Asked Questions
Evan avatarSam avatar
2 authors47 articles
How do I validate a coupon?
How Can I Reach Your Marketing Department?
My Private Unmetered Residential ports are not showing in my user dashboard
List of blocked domains
I Can't Find Your Email In My Inbox
What payment methods do you accept?
What Protocols Do The Proxies Support?
What is your refund policy?
What Is A Proxy?
What is the Billing Verification process?
How long is the trial period?
IP Addresses Online
Do you offer custom plans?
How do I cancel and get a refund?
What Is The Unmetered Residential Service?
Why doesn't my GEO request match correctly?
Why Is My IP Not Rotating When Using The Proxy In My Browser?
What are Premium Residential proxies?
What Happens When The Proxy Assigned To My Sticky Port Goes Offline?
What are Unmetered Residential proxies?
What are Private Unmetered Residential proxies?
Why Does My Connection Close After A Period OF Time?
Contact Phone Number (Toll-Free)
Do Your Rotating Proxies Work With Google?
Affiliate Commission Details
API Code Examples
Why was my subscription rejected?
What Is A Thread/Connection?
Can I use an email address different from my PayPal email address?
Do You Offer Any Larger Packages With More Threads/Connections?
What Happens With HTTP Keep-Alive Connections?
How Can I Change My API Key?
Excessive Limit Failures
How Do I Check When The Proxy Will Change?
How Can I Select A Country With Geo-Targeting?
What Is Current Bandwidth?
My Proxies Are Not Working
Can You Provide SOCKS Proxies In A Specific Country?
What Is The Thread Limit
List Of Extended API Commands
Do You Allow Mailing With The Proxies?
What Is The Bandwidth Table?
What Is The Speed Of Your Residential Proxies?
What Proxy Authentication Methods Are Supported?
Which Proxy Address Do I Need To Use To Change IP For Each Request
How Do I Add/Upgrade/Downgrade/Cancel My Subscription?
How can I test your proxies?