What is your refund policy?

For the most up to date and best displayed version please visit the link directly:
https://www.proxyrack.com/refund-policy/

MegaProxy Rotating Proxy (Standard 50, Elite 100, Guru 200, Mega 500, Pro 1,000 Giga 2,000)

If for any reason you are unhappy with the MegaProxy Rotating Proxy service we will issue you a refund.

The refund is only eligible for new customers who have not made a previous subscription before.

The refund is only eligible if your payment method is not Bitcoin, Payssion  or any kind of cryptocurrency.

USA Rotating Proxy (USA Rotating HTTPS Proxies)

If for any reason you are unhappy with the USA Rotating Proxy service we will issue you a refund.

The refund is only eligible for new customers who have not made a previous subscription before.

The refund is only eligible if your payment method is not Bitcoin, Payssion or any kind of cryptocurrency.

Mixed Rotating Proxy (Mixed Datacenter Proxies)

If for any reason you are unhappy with the Mixed Rotating Proxy service we will issue you a refund.

The refund is only eligible for new customers who have not made a previous subscription before.

The refund is only eligible if your payment method is not Bitcoin, Payssion or any kind of cryptocurrency.

Shared Proxies

If for any reason you are unhappy with the Shared Proxy service we will issue you a refund.

The refund is only eligible for new customers who have not made a previous subscription before.

The refund is only eligible if your payment method is not Bitcoin, Payssion or any kind of cryptocurrency.

We recommend contacting us for assistance if you experience any issues receiving or using our products.

Residential VPN

If for any reason you are unhappy with the Residential VPN service we will issue you a refund.

The refund is only eligible for new customers who have not made a previous subscription before.

The refund is only eligible if your payment method is not Bitcoin, Payssion or any kind of cryptocurrency.

We recommend contacting us for assistance if you experience any issues receiving or using our products.

How to claim your refund

To claim your refund login to your customer panel and submit a support ticket or email support@proxyrack.com from your billing / account email address.

You can also cancel and refund your subscription using our self service page:

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us via our help desk: 

– By submitting a ticket or emailing: support@proxyrack.com

Still need help? Contact Us Contact Us