DISCLAIMER: We highly recommend that you use the DNS and not the direct server IP address. The server IP address is subject to change at any time, which may cause issues. If you can, please use the DNS, as this will provide a more stable connection with fewer issues.
In some cases, you may need to use the direct server IP instead of the DNS that is provided in your user dashboard. You can find the server IP address by running a simple command in your Terminal (Mac) or Command Prompt (Windows). Simply run "ping <DNS name>". This will return the IP address of the server in the response.
Here are some examples:
Please note: Unmetered Residential proxies are no longer available for purchase. Existing subscriptions will continue to work, however.
Private Unmetered Residential
USA Rotating Datacenter
Global Rotating Datacenter
Static USA Datacenter
PING private.residential.proxyrack.net (18.104.22.168): 56 data bytes
In the above result, we can see that the direct IP address for Private Unmetered Residential proxies is 22.214.171.124. You can use this IP address instead of the DNS to connect to the proxies.